Versand
Shipping Policy
Last updated: May 31, 2026
Thank you for shopping with Jewelry Lover.
We are committed to preparing and shipping your order with care and attention. Please read the following Shipping Policy before placing your order.
Processing Time
All orders are processed within 1–5 business days after payment confirmation.
During periods of high demand, holidays, promotional events, or circumstances beyond our control, processing times may be extended.
Orders are not processed, shipped, or delivered on weekends or public holidays.
Shipping Destinations
Jewelry Lover currently ships to Switzerland, the European Union, and selected international destinations.
If your country is not available at checkout, please contact us at info@jewelrylover.shop.
Shipping Costs
Shipping costs are calculated at checkout and depend on the destination, shipping method, and order value.
Any applicable shipping charges will be displayed before completing your purchase.
Delivery Times
Estimated delivery times are provided for informational purposes only and are not guaranteed.
Typical delivery times are:
Switzerland: 2–7 business days
European Union: 5–15 business days
International destinations: 7–25 business days
Actual delivery times may vary depending on the shipping carrier, customs procedures, weather conditions, local postal services, and other factors beyond our control.
Customs Duties and Taxes
For international orders, customs duties, import taxes, VAT, or other fees may apply according to the laws of the destination country.
These charges are the responsibility of the customer unless otherwise stated at checkout.
Jewelry Lover is not responsible for delays caused by customs inspections or clearance procedures.
Tracking Information
When available, tracking information will be sent to the email address provided during checkout once the order has been shipped.
Customers are responsible for monitoring the tracking status of their shipment.
Incorrect Shipping Information
Please ensure that all shipping information is accurate before submitting your order.
Jewelry Lover is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping information provided by the customer.
Lost, Delayed, or Damaged Shipments
Once an order has been handed over to the shipping carrier, delivery is subject to the carrier’s services and procedures.
If a shipment is lost, significantly delayed, or arrives damaged, please contact us at info@jewelrylover.shop as soon as possible.
We will make reasonable efforts to assist you in communicating with the carrier and resolving the issue.
Refused or Unclaimed Packages
If a package is refused, unclaimed, or returned to us due to an incorrect address or failure to collect the shipment, any additional shipping costs incurred may be deducted from any eligible refund.
Contact
For shipping related questions, please contact:
info@jewelrylover.shop
Business address available upon request.